Get Support

Blackboard will be down while procedures recommended by Blackboard support to resolve the ActiveMQ issues that are impacting the My Grades tool. It is estimated that the process will take two hours to complete.. We will continue to post updates as the become available.

See Current Status for updates on system status and scheduled maintenance.
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See our Fall Semester Hours here.

Find our adjusted lab hours for Thanksgiving Break here

Please do not include any sensitive information such as your PIN or passwords in correspondence.


Help Desk Hours

Regular Hours of Operation

Regular hours of operation
Date Time
Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 9:00 am - Midnight
Sunday Noon - 24 hours

Help Desk Support Portal

Use the form below to start a remote support session with one of our Help Desk representatives.

Issue Submission

Your Name
Describe Your Issue


If you have been working with a representative and have been provided a Session Key, paste it in the field below and click Submit.

Session Key

Session Key