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Welcome to the Computer Services Help Desk!

Here you'll find useful and timely information regarding information technology on campus. The Quick Links areas on this page may answer many of your questions without you having to place a call to the Computer Services Help Desk. In any event, we're here to help.

Important Messages

October 6

An email Phishing attack is currently being sent to the campus community. If you receive an email that contains the following body text, and then asks you to reply with your PrivateID and password, do not respond, and delete the email immediately.

"Dear Missouristate Webmail User,

This message was sent automatically by a program on Missouristate  
Webmail which periodically checks the size of inbox"

Remember, Missouri State University and Computer Services will never ask for your password in an email or over the phone.

 

October 3

The Cisco VPN client for Apple's iPhone and iPod Touch will now allow you to connect to the Missouri State University network securely from off-campus. Simply follow the instructions for setting up a VPN connection, and if you need any assistance, please don't hesitate to contact us.

August 25

Welcome back to Missouri State University this fall! Computer Services is committed to providing a safe and enjoyable computing experience, and towards that end we recommend you check out our Back to School suggestions for keeping your computer safe.

Ask the Experts!

Whether you need help filing a requisition in Banner Finance or you just have a question about changing your password, you'll find the answer on the Experts Documentation Wiki. Browse, comment, or subscribe to keep up with the ever-changing face of Missouri State University's unified knowledge repository, and don't forget that you can login to create or edit pages and become an expert yourself!

Losing the Wires

More people than ever are using their wireless laptops to improve productivity or just find a more comfortable spot to study. For information on how to connect to Missouri State University's wireless network, see our wireless setup guides.

Contact Us

The Computer Services Help Desk is located in Cheek Hall 150 at the east entrance of the Cheek Lab. The Computer Services Help Desk is staffed with both full-time IT Specialists and student workers Monday through Friday, 8:00 a.m. to 5:00 p.m.. You are welcome to call the Computer Services Help Desk at 417-836-5891 or drop by in person for assistance.

The Computer Services Help Desk is available to all faculty and staff. Students living on campus should call the ResNet Help Desk at 417-836-6100. Students living off campus should contact the Computer Services Open-Access Labs at 417-836-6327.