Welcome to the Computer Services Help Desk!

Here you'll find useful and timely information regarding information technology on campus. The Quick Links areas on this page may answer many of your questions without you having to place a call to the Computer Services Help Desk. In any event, we're here to help.

Important Messages

October 30, 2009

There was a temporary email outage this morning on some of the Mail servers across campus. This issue has been resolved so if you are still experiencing difficulties please call the Help Desk.

October 5, 2009

Symantec Endpoint Protection has been upgraded to Maintenance Release 5. This upgrade was pushed out to all University machines with Symantec Endpoint Protection installed. This upgrade provides full compatibility with Windows 7 and ensures the campus has the latest and most stable antivirus protection.

October 1, 2009

Student Bearmail has been replaced by Microsoft Live@EDU after a six month transition period. To access your Live@EDU account, just log into the My Missouri State portal and click on the Email icon at the top right. You can also use an email client to connect to Microsoft Live@EDU.

Ask the Experts!

Whether you need help filing a requisition in Banner Finance or you just have a question about changing your password, you'll find the answer on the Experts Documentation Wiki. Browse, comment, or subscribe to keep up with the ever-changing face of Missouri State University's unified knowledge repository, and don't forget that you can login to create or edit pages and become an expert yourself!

Losing the Wires

More people than ever are using their wireless laptops to improve productivity or just find a more comfortable spot to study. For information on how to connect to Missouri State University's wireless network, see our wireless setup guides.

Contact Us

The Computer Services Help Desk is located in Cheek Hall 150 at the east entrance of the Cheek Lab. The Computer Services Help Desk is staffed with both full-time IT Specialists and student workers Monday through Friday, 8:00 a.m. to 5:00 p.m.. You are welcome to call the Computer Services Help Desk at 417-836-5891 or drop by in person for assistance.

The Computer Services Help Desk is available to all faculty and staff. Students living on campus should call the ResNet Help Desk at 417-836-6100. Students living off campus should contact the Computer Services Open-Access Labs at 417-836-6327.