Welcome to the Computer Services Help Desk!
Here you'll find useful and timely information regarding information technology on campus. The Quick Links areas on this page may answer many of your questions without you having to place a call to the Computer Services Help Desk. In any event, we're here to help.
Important Messages
- January 28, 2009
Recently the University email systems experienced a heavy attack by scammers using a phishing scam imitating Wachovia Bank. Their goal is to capture your personal information. To protect our users, a block has been placed to restrict the processing of any email with the word “Wachovia” in it. The block will stay in place until February 10th at which time it will be removed. Should you need to contact Wachovia Bank, you can go to their web site from on campus or contact them via email using a non-Missouri State account from off campus.
Remember that Missouri State University will never ask for your user ID, password, or Social Security Number. Should you have any questions, please contact Jim Taylor, the Information Security Officer, at JimTaylor@MissouriState.edu or 417-836-5226.
Ask the Experts!
Whether you need help filing a requisition in Banner Finance or you just have a question about changing your password, you'll find the answer on the Experts Documentation Wiki. Browse, comment, or subscribe to keep up with the ever-changing face of Missouri State University's unified knowledge repository, and don't forget that you can login to create or edit pages and become an expert yourself!
Losing the Wires
More people than ever are using their wireless laptops to improve productivity or just find a more comfortable spot to study. For information on how to connect to Missouri State University's wireless network, see our wireless setup guides.
Contact Us
The Computer Services Help Desk is located in Cheek Hall 150 at the east entrance of the Cheek Lab. The Computer Services Help Desk is staffed with both full-time IT Specialists and student workers Monday through Friday, 8:00 a.m. to 5:00 p.m.. You are welcome to call the Computer Services Help Desk at 417-836-5891 or drop by in person for assistance.
The Computer Services Help Desk is available to all faculty and staff. Students living on campus should call the ResNet Help Desk at 417-836-6100. Students living off campus should contact the Computer Services Open-Access Labs at 417-836-6327.