Computer Services Help Desk

Blackboard will be down while procedures recommended by Blackboard support to resolve the ActiveMQ issues that are impacting the My Grades tool. It is estimated that the process will take two hours to complete.. We will continue to post updates as the become available.

See Current Status for updates on system status and scheduled maintenance.
Follow Computer Services Help Desk updates on Facebook and Twitter.

Blackboard enrollments (Posted Friday, August 18, 2017)

It has come to our attention that not all students who have dropped classes have been removed from their Blackboard class.  We apologize for the error and expect to have the situation rectified by the end of the day on Monday.

Start of Semester Hours are Below.

Please do not include any sensitive information such as your PIN or passwords in correspondence.


AUGUST Hours
Sunday, August 20 - Thursday, August 31

*CLOSED Monday, Sept. 4 for Labor Day. 

Contact us during our Service Desk hours by phone or chat for any techical assistance you may need!

Day

Service Desk

Meyer Library 105 

Cheek Hall 150

Glass Hall 229

Monday 24 hours 24 hours 7:30am-Midnight 8:00am-11:00pm
Tuesday 24 hours 24 hours 7:30am-Midnight  8:00am-11:00pm
Wednesday 24 hours 24 hours 7:30am-Midnight 8:00am-11:00pm
Thursday 24 hours 24 hours 7:30am-Midnight 8:00am-11:00pm
Friday 24 hours - 9:00pm

24 hours -

9:00pm

7:30am-5:00pm 8:00am-5:00pm
Saturday 9:00am - 9:00pm 9:00am - 9:00pm CLOSED 
 
CLOSED 
 
Sunday Noon - 24 hours Noon - 24 hours 3:00pm-Midnight CLOSED 
 

Accounts and Access

Set up, change your password, and manage your new MSU account for access to all of our on- and off-campus services.

New to MSU

New students, faculty, and staff can find information on creating accounts, getting laptops and mobile devices connected with on-campus services like wireless internet, and setting up email.

Open-Access Computer Labs

Missouri State University offers a variety of computer labs to meet the needs of our students, faculty, and staff.


Get Software

The Get Software page provides Missouri State students, faculty, and staff with information on obtaining software for their work or home computers, including Microsoft Student Advantage.

Get Hardware

The Get Hardware page provides Missouri State students, faculty, and staff with information on ordering computers for personal use, for ordering University-owned computers, and for other hardware purchases.

Training Opportunites

Computer Services provides students, faculty, and staff members with friendly and helpful resources to assist in using computer technology at Missouri State University.

Services

Help Desk-provided services include BearPrint, Email, Microsoft Imagine Academy, Microsoft Student Advantage, Microsoft OneDrive, and training opportunities.

Systems

The Systems page provides students, faculty, and staff with information on Banner, Blackboard Learn, My Learning Connection, and the My Missouri State Portal.

Experts Knowledge Base

The Experts Knowledge Base is an online repository of MSU-related how-to, troubleshooting, and reference articles.