Collaborate Training and Resources

Blackboard will be down while procedures recommended by Blackboard support to resolve the ActiveMQ issues that are impacting the My Grades tool. It is estimated that the process will take two hours to complete.. We will continue to post updates as the become available.

See Current Status for updates on system status and scheduled maintenance.
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Computer Services provides many options for faculty to learn Collaborate, Blackboard's web conferencing platform, and other Blackboard tools which enhance communication in their courses. These sessions are offered year-round and include in-person, virtual classroom, and self-paced video course formats.

Collaborate is Blackboard’s premiere web conferencing platform, which enables real-time audio and video conferencing between small or large numbers of people in many different locations. Collaborate allows faculty to instruct, advise, or hold office hours online. Using Collaborate, faculty may bring guest speakers into their classrooms, without the expense of travel, to interact with their students and expose them to a variety of perspectives. Students may use Collaborate as a central meeting place for group projects or giving presentations or speeches to their classmates.

You can always find a calendar of upcoming Blackboard training opportunities on the University Calendar. Registration for in-person sessions is through the My Learning Connection system. Each course will count as one activity toward your Certified Distance Educator Award.


Green Belt Level
(2 hrs)

This course is part of the Blackboard Black Belt series. Green Belt training covers managing course content, Collaborate and other communication features, assessment tools, and grading.

Cool Communicator
(1 hr)

This course is part of the Black Belt Achievement Series. Learn how to set up and monitor synchronous and recorded sessions using the Collaborate web conferencing platform. 

Blackboard and Collaborate: Enhancing Communication
(self-paced)

This is a convenient option for those who may not be able to attend a live, in-person or virtual session, or for those who may prefer to go through the material at their own pace. Videos 4-6 are all about using Collaborate.

Other Collaborate Resources

24/7 Online Knowledge Base

How-to, troubleshooting, and reference articles on Collaborate and other Learning Management System tools.

Hours of Operation

Follow the above link to view our locations and hours. Contact us by phone or chat at the Service Desk, or stop by one of the Open-Access Computer Labs for any technical assistance you may need!

Please do not include any sensitive information, such as passwords, in correspondence.

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