Blackboard will be down while procedures recommended by Blackboard support to resolve the ActiveMQ issues that are impacting the My Grades tool. It is estimated that the process will take two hours to complete.. We will continue to post updates as the become available.
See Current Status for updates on system status and scheduled maintenance.
Follow Computer Services Help Desk updates on Facebook and Twitter.
Phone: 417-836-5891
Email: HelpDesk@MissouriState.edu
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See the Information Services Notifications and Outages blog for current updates.
Follow the above link to view our locations and hours. Contact us by phone or chat at the Service Desk, or stop by one of the Open-Access Computer Labs for any technical assistance you may need!
Leave feedback for the Help Desk.
Please do not include any sensitive information, such as passwords, in correspondence.
| Day | Service Desk | Meyer Library 105 | Cheek Hall 150 | Glass Hall 229 |
|---|---|---|---|---|
| Friday | 24 hours - 2:00am | 24 hours - 2:00am | 7:30am-5:00pm | 8:00am-5:00pm |
| Saturday | 8:00am - 2:00am | 8:00am - 2:00am | CLOSED | CLOSED |
| Sunday | 8:00am - 24 hours | 8:00am - 24 hours | CLOSED | CLOSED |
Contact us during our Service Desk hours by phone or chat for any technical assistance you may need!
| Day | Service Desk | Meyer Library 105 | Cheek Hall 150 | Glass Hall 229 |
|---|---|---|---|---|
| Monday | 7:30am - Midnight | 24 hours | 7:30am - Midnight | 8:00am - 11:00pm |
| Tuesday | 7:30am - Midnight | 24 hours | 7:30am - Midnight | 8:00am - 11:00pm |
| Wednesday | 7:30am - Midnight | 24 hours | 7:30am - Midnight | 8:00am - 11:00pm |
| Thursday | 7:30am - Midnight | 24 hours | 7:30am - Midnight | 8:00am - 11:00pm |
| Friday | 7:30am - 6:00pm | 24 hours - 6:00pm | 7:30am - 5:00pm | 8:00am - 5:00pm |
| Saturday | 9:00am - 9:00pm | 9:00am - 9:00pm | Closed | Closed |
| Sunday | Noon - 24 hours | Noon - 24 hours | Closed | Closed |
Accounts and AccessSet up, change your password, and manage your new MSU account for access to all of our on- and off-campus services.
New to MSUNew students, faculty, and staff can find information on creating accounts, getting laptops and mobile devices connected with on-campus services like wireless internet, and setting up email.
Open-Access Computer LabsMissouri State University offers a variety of computer labs to meet the needs of our students, faculty, and staff.
Get SoftwareThe Get Software page provides Missouri State students, faculty, and staff with information on obtaining software for their work or home computers, including Microsoft Student Advantage.
Get HardwareThe Get Hardware page provides Missouri State students, faculty, and staff with information on ordering computers for personal use, for ordering University-owned computers, and for other hardware purchases.
Training OpportunitiesComputer Services provides students, faculty, and staff members with friendly and helpful resources to assist in using computer technology at Missouri State University.
ServicesHelp Desk-provided services include BearPrint, Email, Microsoft Imagine Academy, Microsoft Student Advantage, Microsoft OneDrive, and training opportunities.
SystemsThe Systems page provides students, faculty, and staff with information on Banner, Blackboard Learn, My Learning Connection, and the My Missouri State Portal.
Experts Knowledge BaseThe Experts Knowledge Base is an online repository of MSU-related how-to, troubleshooting, and reference articles.