Computer Services Help Desk

Blackboard will be down while procedures recommended by Blackboard support to resolve the ActiveMQ issues that are impacting the My Grades tool. It is estimated that the process will take two hours to complete.. We will continue to post updates as the become available.

See Current Status for updates on system status and scheduled maintenance.
Follow Computer Services Help Desk updates on Facebook and Twitter.

Hours of Operation

Follow the above link to view our locations and hours. Contact us by phone or chat at the Service Desk, or stop by one of the Open-Access Computer Labs for any technical assistance you may need!

Please do not include any sensitive information such as your PIN or passwords in correspondence.

Finals Weekend Extended Hours

Fall 2018 Finals Weekend: December 7th, 8th, and 9th

Contact us during our Service Desk hours by phone or chat for any technical assistance you may need!

Day Service Desk Meyer Library 105 Cheek Hall 150 Glass Hall 229
Friday 24 hours - 2:00am 24 hours - 2:00am 7:30am-5:00pm 8:00am-5:00pm
Saturday 8:00am - 2:00am 8:00am - 2:00am CLOSED CLOSED
Sunday 8:00am - 24 hours 8:00am - 24 hours CLOSED CLOSED

Hours

Contact us during our Service Desk hours by phone or chat for any technical assistance you may need!

Fall 2018 Finals Weekend Extended Hours 

Day Service Desk Meyer Library 105 Cheek Hall 150 Glass Hall 229
Monday 24 hours 24 hours 7:30am-Midnight 8:00am-11:00pm
Tuesday 24 hours 24 hours 7:30am-Midnight 8:00am-11:00pm
Wednesday 24 hours 24 hours 7:30am-Midnight 8:00am-11:00pm
Thursday 24 hours 24 hours 7:30am-Midnight 8:00am-11:00pm
Friday 24 hours - 9:00pm 24 hours - 9:00pm 7:30am-5:00pm 8:00am-5:00pm
Saturday Noon - 9:00pm 9:00am - 9:00pm CLOSED CLOSED
Sunday Noon - 24 hours Noon - 24 hours CLOSED CLOSED

Accounts and Access

Set up, change your password, and manage your new MSU account for access to all of our on- and off-campus services.

New to MSU

New students, faculty, and staff can find information on creating accounts, getting laptops and mobile devices connected with on-campus services like wireless internet, and setting up email.

Open-Access Computer Labs

Missouri State University offers a variety of computer labs to meet the needs of our students, faculty, and staff.


Get Software

The Get Software page provides Missouri State students, faculty, and staff with information on obtaining software for their work or home computers, including Microsoft Student Advantage.

Get Hardware

The Get Hardware page provides Missouri State students, faculty, and staff with information on ordering computers for personal use, for ordering University-owned computers, and for other hardware purchases.

Training Opportunites

Computer Services provides students, faculty, and staff members with friendly and helpful resources to assist in using computer technology at Missouri State University.

Services

Help Desk-provided services include BearPrint, Email, Microsoft Imagine Academy, Microsoft Student Advantage, Microsoft OneDrive, and training opportunities.

Systems

The Systems page provides students, faculty, and staff with information on Banner, Blackboard Learn, My Learning Connection, and the My Missouri State Portal.

Experts Knowledge Base

The Experts Knowledge Base is an online repository of MSU-related how-to, troubleshooting, and reference articles.