View our modified hours for the most current Help Desk and Open-Access Lab schedule.
Get Support
Help Desk Service Portal: Search the service catalog and submit a request for help.
Phone: 417-836-5891
Email: HelpDesk@MissouriState.edu
Current Status
See the Information Services Notifications and Outages blog for current updates.
Hours of Operation
Follow the above link to view our locations and hours. Contact us by phone or chat at the Service Desk, or stop by one of the Open-Access Computer Labs for any technical assistance you may need!
Please do not include any sensitive information, such as passwords, in correspondence.
Voted the Best of MSU since 2012!
The Help Desk and Open-Access Lab in Meyer Library 105 will be closed Friday, April 10th through Sunday, April 12th for Spring Holiday. We will reopen with the below hours on Monday, April 13th.
At this time, only the Meyer Library 105 Open-Access Computer Lab is open. The Help Desk and Open-Access Computer Lab will be accessible to students, faculty, and staff via Bearpass cards during posted times. The remaining areas in Meyer Library are closed.
Modified Hours
Current as of April 7, 2020
| Day | Help Desk | Meyer Library 105 |
|---|---|---|
| Monday | 8:00am - 9:00pm | 8:00am - 9:00pm |
| Tuesday | 8:00am - 9:00pm | 8:00am - 9:00pm |
| Wednesday | 8:00am - 9:00pm | 8:00am - 9:00pm |
| Thursday | 8:00am - 9:00pm | 8:00am - 9:00pm |
| Friday | 8:00am - 6:00pm | 8:00am - 6:00pm |
| Saturday | Noon - 6:00pm | Noon - 6:00pm |
| Sunday | Noon - 9:00pm | Noon - 9:00pm |
Accounts and Access
Set up, change your password, and manage your new MSU account for access to all of our on- and off-campus services.
New to MSU
New students, faculty, and staff can find information on creating accounts, getting laptops and mobile devices connected with on-campus services like wireless internet, and setting up email.
Open-Access Computer Labs
Missouri State University offers a variety of computer labs to meet the needs of our students, faculty, and staff.
Get Software
The Get Software page provides Missouri State students, faculty, and staff with information on obtaining software for their work or home computers, including Microsoft Student Advantage.
Get Hardware
The Get Hardware page provides Missouri State students, faculty, and staff with information on ordering computers for personal use, for ordering University-owned computers, and for other hardware purchases.
Training Opportunities
Computer Services provides students, faculty, and staff members with friendly and helpful resources to assist in using computer technology at Missouri State University.
Services
Help Desk-provided services include BearPrint, Office 365/Email, Microsoft OneDrive, and training opportunities.
Systems
The Systems page provides students, faculty, and staff with information on Banner, Blackboard Learn, My Learning Connection, and the My Missouri State Portal.
Knowledge Base
The Knowledge Base is an online repository of how-to, troubleshooting, and reference articles about MSU systems, applications, and services.