Information and updates regarding COVID-19Updated: July 10, 2020
The fastest way to receive support is by using the Help Desk Service Portal to submit a request or by sending us an email; we have limited phone support at this time.
View our operating hours for the most current Help Desk and Open-Access Lab schedule.
Please do not include any sensitive information, such as passwords, in correspondence.
Help Desk Service Portal: Search the service catalog and submit a request for help.
Email: HelpDesk@MissouriState.edu
Phone: 417-836-5891
At this time, only the Meyer Library 105 Open-Access Computer Lab is open.
The Help Desk and Open-Access Computer Lab will be accessible to current students, faculty, and staff via Bearpass Cards during posted times. Access to the remaining areas of Meyer Library is limited.
It is required that you wear a mask or face covering in the lab per temporary university policy.
The fastest way to receive support is by using the Help Desk Service Portal to submit a request or by sending us an email; we have limited phone support at this time.
Current through July 31, 2020
Exception: CLOSED July 3-5 for Independence Day holiday weekend.
| Day | Help Desk | Meyer Library 105 |
|---|---|---|
| Monday | 8:00am - 9:00pm | 8:00am - 9:00pm |
| Tuesday | 8:00am - 9:00pm | 8:00am - 9:00pm |
| Wednesday | 8:00am - 9:00pm | 8:00am - 9:00pm |
| Thursday | 8:00am - 9:00pm | 8:00am - 9:00pm |
| Friday | 8:00am - 6:00pm | 8:00am - 6:00pm |
| Saturday | CLOSED | CLOSED |
| Sunday | Noon - 9:00pm | Noon - 9:00pm |
Set up, change your password, and manage your new MSU account for access to all of our on- and off-campus services.
New students, faculty, and staff can find information on creating accounts, getting laptops and mobile devices connected with on-campus services like wireless internet, and setting up email.
Missouri State University offers a variety of computer labs to meet the needs of our students, faculty, and staff.
The Get Software page provides Missouri State students, faculty, and staff with information on obtaining software for their work or home computers, including Microsoft Student Advantage.
The Get Hardware page provides Missouri State students, faculty, and staff with information on ordering computers for personal use, for ordering University-owned computers, and for other hardware purchases.
Computer Services provides students, faculty, and staff members with friendly and helpful resources to assist in using computer technology at Missouri State University.
Help Desk-provided services include BearPrint, Office 365/Email, Microsoft OneDrive, and training opportunities.
The Systems page provides students, faculty, and staff with information on Banner, Blackboard Learn, My Learning Connection, and the My Missouri State Portal.
The Knowledge Base is an online repository of how-to, troubleshooting, and reference articles about MSU systems, applications, and services.