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Help Desk

Microsoft Campus Agreement

In August, 2004, Missouri State entered into an agreement with Microsoft Corporation for system-wide software licensing. This document outlines the agreement - Microsoft Campus Agreement 3.2. Details of this license agreement can be found at www.microsoft.com/education/license 

The following software is included in this agreement:
  • Microsoft Office Professional Edition
  • Microsoft Windows Desktop Operating System Upgrades
  • Microsoft Core Client Access License (CAL)
  • Microsoft FrontPage
  • Microsoft Visual Studio.NET Professional Edition

This contract applies to all computers owned by the University on all Missouri State campuses -- Springfield, West Plains, and Mountain Grove. This includes faculty and staff computers, computers used by student workers and graduate assistants, computers in classrooms and labs, and those computers in residence halls that are owned by the University.

This licensing agreement is being centrally funded by the Office of Information Technology and the Student Computer Usage Fee budgets from the Springfield and West Plains campuses. There is no direct cost to any other University department. This agreement is an annual contract. The cost is determined each year based on the total number of full-time and part-time faculty and staff at all Missouri State campuses that use computers in their work. Based on projected total software costs for the included software, this will result in an overall net savings to the University. By funding this cost centrally, all University departments should benefit. Getting Software Loaded onto University Computers

To get one or more of the above-listed Microsoft software packages loaded onto your University computer(s), perform the following steps:

1) Determine whether your computer meets the minimum configuration requirements for each software package desired. Please note that software will not be installed on a computer that does not meet the posted minimum configuration.

2) If your computer meets the posted minimum configuration:
  • Springfield campus: If your college has a Distributed User Support Specialist, please contact them to arrange software installation. Otherwise, call the Computer Services Help Desk at 417-836-5891.
  • West Plains campus: Please call Computer Services at 417-255-7911.

Prior to adding new software packages or versions to the above-noted web site, Computer Services will test for compatibility and stability, then determine the minimum configuration requirements. Software will not be available for general campus use until this evaluation has been completed. As new releases become available, Computer Services will perform its tests and post the release to the web site as quickly as possible.

A License for Home Use

This agreement also provides an additional benefit to all University faculty and those University staff who are considered "technology users" (those who use computers as a regular part of their job at the University). These users are granted a license to use one copy of this software on their home computer for University-related activities. Please be advised that, due to lack of resources, the University can not support home installations of this software. While installation instructions will be provided, technical support for home installations must be obtained from non-University sources.

Be advised that Missouri State faculty and staff are permitted to use these home licenses only while the University maintains its license renewal. If at any time the University elects not to renew or terminates this license agreement, the software licensed under this agreement must be removed from all home computers upon expiration of the agreement.

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