Getting Started
To access your Missouri State Bearmail account, financial records, or employment information, you'll need to get started by creating an Active Directory account. Whether you're new to Missouri State University or just need to change your password, this page will help you get started.
Experts Documentation Wiki
The Missouri State University Experts Documentation Wiki is a resource recently developed by Computer Services to serve as a documentation repository for Banner Enterprise Resource Planning software documentation and to act as a medium for the transfer of technical knowledge and the solution of technical issues. Questions? Just Ask the Experts!
Computer Services Help Desk
The Computer Services Help Desk supports faculty and staff at Missouri State University by providing phone support, hardware and software troubleshooting, and training services. The Computer Services Help Desk is located in Cheek 150 at the east end of the computer lab and is open Monday through Friday, 8 a.m. to 5 p.m.
To contact the Computer Services Help Desk, call 417-836-5891.
Computer Services Open-Access Computer Labs
The Computer Services Open-Access Labs provide computers and assistance to all Missouri State University students, faculty, and staff. With labs in 3 buildings and 24 hour coverage in Cheek Hall Monday through Thursday, there is always help close at hand.
To contact the Computer Services Open-Access Labs, call 417-836-6327.
ResNET
ResNET supports students who live in the residence halls and provides computer assistance to our on-campus residents. Their office is located in the main lounge on the lower level of Hutchens House and can help resolve any number of computer problems you may be experiencing. The ResNET office is open Monday through Friday, 8 a.m. to 5 p.m.
To contact ResNET, call 417-836-6100.
Web Help Desk
The Web Help Desk is available to answer web questions for Missouri State University web developers and can be reached Monday through Friday, 8 a.m. and 5 p.m. The Web Help Desk also has open lab hours in Cheek 100 from 1 p.m. to 4 p.m. every Friday.
To contact the Web Help Desk, call 417-836-5271.
Banner Support Open Lab Hours
The Computer Services Training Facility in Cheek Hall Room 100 is open from 10 a.m. to 12 p.m. on Wednesdays and 1 p.m. to 4 p.m. on Fridays to help all faculty, staff, and student workers with either general questions or specific program assistance. Stop by if you have any questions and would like to sit down with our Technical Trainer to learn more.
To contact Computer Services Training & Documentation, call 417-836-6056.
Troubleshoot Client Settings
If you are having difficulty accessing our pages or other resources located throughout the Missouri State University website, we recommend performing a few quick steps to ensure that your web browser is compatible with our site and correct any problems that might be causing conflicts. If you are still unable to access the resources you desire after following the steps outlined on the Troubleshoot Client Settings page, please call the Computer Services Help Desk at 417-836-5891.
Contact Us
Questions? Comments? Contact us!