Missouri State University

Skip search and site index

Help Desk

Mozilla Thunderbird IMAP/POP3

Mozilla Thunderbird
Thunderbird is an email client developed by the Mozilla Corporation and maintained through the non-profit Mozilla Foundation. The client is open source and therefore freely available for use.

Thunderbird is a trademark of the Mozilla Foundation.

Uses
Thunderbird can be employed for a variety of uses due to its support for HTML formatting, built-in RSS capabilities, automatic spell check while you type, and advanced mail filtering functions. Though its user interface is very different from market standard Microsoft Outlook, Thunderbird is gaining ground as a solid email client and provides a good alternative to pre-installed email clients.

Installing Mozilla Thunderbird
To install Mozilla Thunderbird, simply download the client from Mozilla's website. Once you have saved the executable to your computer, you can run it to install Thunderbird.

Configuring Mozilla Thunderbird
Once you have installed Thunderbird, a setup wizard will begin. By following the below steps, you can configure Thunderbird to check your Missouri State Bearmail

Step 1: Import Settings
Select "Don't import anything" and click next.

Import settings dialog box

Step 2: New Account Setup
Email Account should be selected by default. Click next.

New account setup dialog box

Step 3: Identity
Type in your name and email address in the boxes provided. This is how your name and email address will be formatted when people receive your emails, so make sure this information is accurate and properly formatted. Your email address is publicID@missouristate.edu

Indentity dialog box

Step 4: Server Information
The next step will depend on whether you are setting up your email client to check your email through POP3 or IMAP. Select which protocol you desire and enter the information as you see it below.

POP Server Settings
POP3 Settings Dialog Box

IMAP Server Settings
POP3 Server Setting Dialog

Step 5: User Name
Your username for incoming mail should be formatted as domain\privateid\publicid. The domain for the Springfield Campus is SGF while West Plains is on the WP domain.

User Names Dialog Box

Step 6: Account Name
This step allows you to enter a descriptor for this account. This name can be whatever you choose, but be sure to pick something that will be easily recognizable to you, especially if you will be setting up multiple email accounts.

Account Name Dialog Box

Step 7: Running Thunderbird for the first time
Thunderbird initially prompts you to choose whether you will be using it as your default mail application. If you are not yet certain whether you want to use Thunderbird solely or if you are just testing it, select no and leave the box unchecked. If you are comfortable with Thunderbird and wish to use it as your default application, check yes.

Default email dialog box

Step 8: Account Settings
Click on Tools and then Account Settings in the Menu Bar at the top of Thunderbird. This will bring up your account settings window.

Menu Example


Next, select Server Settings and change the highlighted fields in the picture below so that your settings match those pictured.

Be sure to use SSL and that your configuration matches the protocol you chose earlier, either POP or IMAP.

POP Incoming Server Settings
POP3 settings window

IMAP Incoming Server Settings
IMAP settings window

Step 9: Outgoing Mail Settings
For Missouri State's Bearmail, you must enter your login information to send mail as well as to receive your email. Not all email servers require this but, for security reasons, Missouri State asks you to enter your login information when prompted.

Click the Edit button, which will bring up the window you see below. On this screen, you will need to enter your username as shown below and check the box marked TLS. You will also need to change the port from the default to 587.

Your username is formatted differently here than it is for the incoming settings. Instead of domain\privateid\publicid, you are only required to have domain\privateid for outgoing mail.



Step 10: Login information
When you first attempt to send or receive mail, you will be prompted to enter your login credentials. Your login ID will already be entered from steps 5 and 9, so you will only need to enter your password. Do so and click the box marked Use Password Manager if you want Thunderbird to remember your password. If you wish to keep this information more private and not have it saved by the program, do not check this box.

If you do not have Thunderbird remember your password, it will ask you to enter the password every time you check your email.

Logon Prompt