June 15th, 2011 by David Sgroi
A brief interruption of services for several servers is scheduled between 9:00 PM and 10:00 PM CDT Wednesday, June 15th, in order to install operating system updates. A few of the resources that will be affected:
Computer Account Management System:
While the CAMS servers are being restarted, users will be unable to create new accounts or reset passwords through the https://cams.missouristate.edu/ website.
While the PDS server is being restarted, users who make use of the PDS server as an address book for their email client (Thunderbird, for example) will not have address book functionality. Additionally, the restart of the PDS server will interrupt the functionality of People Search on the Missouri State website.
Web Servers (but not limited to):
Bear1 file server:
The Bear1 file server will be restarted after 5:00 PM CDT on Saturday, June 18th, in order to install critical operating system updates. This announcement has been posted to My Missouri State.
If you encounter any problems after the scheduled down time, please contact the Help Desk at 417-836-5891 or email us at email@example.com.
June 6th, 2011 by Jonathan Carter
There will be a temporary interruption of email service shortly after 9:00 PM tonight. The outage is expected to last no longer than a few minutes, after which email service should function normally.
This outage is to address a problem experienced by certain users whose out of office assistant kept returning messages even after being disabled.
May 24th, 2011 by Jonathan Carter
Due to a power outage in part of Blair-Shannon, some telecommunication services were interrupted, including Internet access and phone service. While phone service was restored fairly quickly, access to the Internet from on-campus was down for a more extended period. It currently appears to be functioning, but we may encounter further interruptions in the near term.
Users attempting to connect to campus websites and services such as Bearmail or the VPN from outside may also encounter problems. Students may continue to access their Live@EDU email accounts, however if they are on campus they may find themselves temporarily without the necessary Internet access.
We will post an update here when we have received word that the issue is completely resolved.
Update at 5:30PM: A patch is in place that should provide Internet access and phone service until around 8PM. After 8PM, Internet and phone access will be unavailable until further repairs can be made. We are actively trying to resolve this problem as quickly as possible and will post updates here.
Update on 5.25.2011 at 7:00PM: The problem has been resolved and all Internet access and phone service should be functioning.
May 23rd, 2011 by Matthew Stublefield
The Banner system is now available following upgrades this weekend. If you are using Internet Native Banner (INB), though, you may need to clear your Java cache. This process is different from clearing the browser cache, and you can find instructions at http://www.java.com/en/download/help/plugin_cache.xml
If you need assistance, please do not hesitate to contact the Help Desk.
May 19th, 2011 by Brenda Burrell
Some services, including the Experts Documentation Wiki and Bearmail accessed through Outlook clients, continue to experience intermittent login problems and some users may not be be able to access these services. Computer Services is aware of this outage and is working to correct the issue. We will update here as soon as we have additional information.
Update at 10:30 am: Login issues for these services have been resolved. If you experience issues logging in to any service, please contact us as soon as possible.