Missouri State University

Skip search and site index

Help Desk

Account/Resource Overview

Accounts:

The following links provide a general overview of the accounts available to you depending on your relationship with Missouri State University. For more detailed information, click the appropriate link on the left side navigation menu. There may be other discipline-specific or area-specific accounts available but they would be maintained and controlled by the respective departments.

Resources:

This section provides a general overview of the resources available to you depending on your relationship with the University. For more detailed information, click the appropriate link on the left side navigation menu. There are different resources available across campus to other users. Your relationship with Missouri State University and the department who controls the resource and your personal usage needs will determine what other resources are available to you.

Missouri State University Active Directory Account

Before you can access the services offered through Missouri State University Computer Services, you must get a Missouri State University Active Directory Account. A Missouri State University Active Directory Account allows you to access to the campus network, to dial up the Internet from home, and to access Outlook® Web Access (OWA), Missouri State University's web-based email client. Your Missouri State Active Directory Account login information consists of a PrivateID and a Password

Faculty and Staff

Faculty and staff members employed by Missouri State University are eligible to acquire and maintain a Missouri State Active Directory Account. Faculty and staff members can receive accounts by presenting their ZipCard™ at the Cheek Hall 164 distribution window.

When you receive your Missouri State Active Directory Account, you must change your temporary password in order to access your resources. See more information on changing passwords.

Back to top

Students

Students registered for classes in the current or following semester may obtain a Missouri State Active Directory Account by:

When you receive your Missouri State Active Directory Account, you must change your temporary password in order to access your resources. See more information on changing passwords.

Back to top

Guests

A person who is not a Missouri State University student or employee but who has a legitimate need for computer access may be granted a guest account. Due to licensing restrictions, the Director of Computer Services must approve any requests for guest accounts. Requests for this permission should be sent to the Computer Services Help Desk.

When you receive your Missouri State Active Directory Account, you must change your temporary password in order to access your resources. See more information on changing passwords.

Back to top

Emeritus

Emeritus staff members are listed in the Directory and are entitled to a Missouri State University Active Directory Account. Emeritus personnel receive accounts by presenting their ZipCard™ at the Cheek Hall 164 distribution window.

When you receive your Missouri State Active Directory Account, you must change your temporary password in order to access your resources. See more information on changing passwords.

Back to top

Missouri State University Active Directory Account Deactivation

Accounts are deactivated six weeks into the next major semester (Spring/Fall) in which a person is no longer affiliated with Missouri State University. Two weeks before account deactivation is scheduled to take place, an email notification is sent to all accounts scheduled for removal at that time. If you receive this email and feel it is in error please send an email to the Computer Services Help Desk.

My.MissouriState.edu Portal

The My.MissouriState.edu portal is accessed using your Missouri State University Active Directory Account, mentioned above. This is the same account used to log onto computers on the Missouri State University campus, as well as into your email. To login, use your PrivateID and password, similar to the example shown on the portal login screen.

Back to top

Blackboard Account

You must have an active Missouri State Active Directory Account before you can receive a Blackboard account. Blackboard accounts are generated Monday thru Friday, 8:00 a.m to 5:00 p.m. Accounts are generated within 1-2 hours during the first 3 weeks of the semester and within 2-4 hours during the rest of the semester.

Getting Started with Blackboard

Your Blackboard Login ID is the same as your Missouri State Active Directory Account PrivateID. To set your Blackboard password:

  • Visit Blackboard's Lost Password Form.
  • Fill out the top portion of  the form, using your PrivateID as your Username.
  • Submit the form.
  • Check your Missouri State Bearmail account for a message from the Blackboard system to complete the Blackboard account creation process.

Finding and Enrolling in a Course

Once you are logged in to Blackboard, you can find and enroll in your courses. At the “My Missouri State” Blackboard page:

  • Click the "Courses" tab.
  • Type your course id in the course search box.
  • Click the "Go!" button.
  • Find your course in the listing.
  • Click the "Enroll" button, located to the right of the course title.
  • Review the course information.
  • Click the "Submit" button to add your name to the course site roster.
  • Enter the access code if your instructor gave you one.
  • Click "OK" to access your course.

Getting Help with Blackboard

Instructors who have students that cannot obtain an Missouri State Active Directory Account using the above steps should call 417-836-6111 or 888-767-8444 or email Mike McManus, Blackboard Administrator.

Back to top

I-Series Account

I-Series accounts are used by those Faculty and Staff that require access to the I-Series in the performance of their normal duties. If you are uncertain about whether or not you need an I-Series account, speak with your supervisor.

Getting Started with I-Series

Your supervisor must send and email to Computer Services Operations to start the account creation process. After this request has been processed, you will be contacted by Computer Services; present your ZipCard™ at the Cheek 164 distribution window to receive your I-Series Account ID and temporary password.

When you receive your I-Series account you must change your temporary password in order to access your resources. See more information on changing passwords.

Back to top

Self-Service Banner (SSB) Account

Your Self-Service Banner (SSB) Account is used to log into Self-Service Banner (SSB) and consists of your M-Number and Self-Service Banner (SSB) PIN.  Your M-Number is a 9 character identifier that begins with an uppercase 'M' and is followed by eight numeric characters. The M-Number replaces Social Security Number as the unique identifier for individuals in Missouri State University's online systems.  Your Self-Service Banner (SSB) PIN is a six digit number that replaces the existing Missouri State University PIN. Self-Service Banner (SSB) PINs will expire every 120 days.

Back to top

Internet Native Banner (INB) Account

Your Internet Native Banner (INB) Account is used to login to Internet Native Banner (INB) and consists of your Banner Password and Banner ID. Your Banner ID is formed using the first letter of your first name and your entire last name; i.e., Jane Smith's Banner ID is jsmith. Your Banner Password must meet Missouri State University's Password Complexity Requirements.

Back to top

Departmental File Storage

Computer Services provides storage space on a network file server for Faculty and Staff that have need for collaborating  on the same documents. The files in these departmental folders are backed up daily to prevent data loss due to hard drive or equipment failure. This storage location is commonly referred to as "Bear One". Requests for "Bear One" folder creation or modification can be sent to the Computer Services Help Desk.

Back to top

Personal File Storage

A fixed amount of personal file storage is available for students; personal file storage is not viewable over a web browser. Files may be uploaded and downloaded from anywhere in the world via a web browser that supports FTP (such as Internet Explorer 7)or any FTP client using your PrivateID and password.

Getting a Personal Storage Folder

Students should visit the Computer Account Management System to request a personal storage folder.

Back to top