Due to a power outage in part of Blair-Shannon, some telecommunication services were interrupted, including Internet access and phone service. While phone service was restored fairly quickly, access to the Internet from on-campus was down for a more extended period. It currently appears to be functioning, but we may encounter further interruptions in the near term.
Users attempting to connect to campus websites and services such as Bearmail or the VPN from outside may also encounter problems. Students may continue to access their Live@EDU email accounts, however if they are on campus they may find themselves temporarily without the necessary Internet access.
We will post an update here when we have received word that the issue is completely resolved.
Update at 5:30PM: A patch is in place that should provide Internet access and phone service until around 8PM. After 8PM, Internet and phone access will be unavailable until further repairs can be made. We are actively trying to resolve this problem as quickly as possible and will post updates here.
Update on 5.25.2011 at 7:00PM: The problem has been resolved and all Internet access and phone service should be functioning.